Terms of Service
Last updated: 1 January 2026
1. Acceptance of Terms
By accessing and using goldenhoney.in, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Products and Pricing
All prices are listed in Indian Rupees (βΉ) and are inclusive of applicable taxes. We reserve the right to change prices at any time without notice. Price changes will not affect orders already placed and confirmed.
Product images are for illustrative purposes. Minor variations in colour and texture are natural characteristics of raw honey and handcrafted wooden items and do not constitute a defect.
3. Orders and Payment
By placing an order, you represent that you are at least 18 years old and have the legal capacity to enter into a contract. Order confirmation does not guarantee product availability; we may cancel any order and provide a full refund if stock is unavailable.
Payment must be made in full at the time of order. We accept UPI, credit/debit cards, net banking, and EMI options.
4. Delivery
Delivery timelines are estimates only. We are not liable for delays caused by courier partners, force majeure events, or circumstances beyond our control. Risk of loss and title pass to you upon delivery.
5. Returns and Refunds
Please see our Refund Policy for complete details. In general, unopened products in original packaging may be returned within 7 days. Certain products (opened honey jars, personalised items) may not be eligible for return.
6. Limitation of Liability
To the maximum extent permitted by law, GOLDEN HONEY shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.
7. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
8. Contact
Questions about these terms? Contact us at legal@goldenhoney.in.